Help & FAQ

From your dashboard, click Create house and give it a nickname like "The Beach House".

New houses start with a pre-filled list of common rooms (Main Room, Bedroom, Bathroom, Kitchen, Garage, Garden). You can rename, delete or add rooms at any time from the house page.

Open the house, go to Settings, and find the Team section. Enter their email and tap Invite co-owner.

They'll get an invite link by email. If they already have a RenoMaster account, the house appears on their dashboard automatically; if they're new, the link takes them to sign up with that email pre-filled.

Once accepted, they get full edit access to that house — rooms, tasks, documents, items, photos and the colour palette.

Pending invites are listed in the Team section, where you can copy the link again or cancel the invite.

Open the house and use the Trades panel: pick Add from Directory to find a registered tradie, or + Add Trade to invite someone new with just a name and email.

You nominate specific rooms for each trade. They can only see and edit those rooms — never the whole house or your other houses.

Once they register and accept, you can assign them to tasks in their nominated rooms.

Upload a photo or PDF of a receipt. Our AI reads it and extracts the vendor, date, total and line items.

You then review the extracted data, fix anything that looks wrong, and assign each line item to a room and category. Items are created automatically from the receipt.

The original file is always kept, so you can go back and check it any time.

Open the document from the Receipts & uploaded items panel. Every extracted field — vendor, date, total, GST, line items — is editable on the review screen, shown alongside the original scan.

Save keeps your changes but leaves the document marked for review. Confirm saves and marks it as final. Either way, items you create use your corrected values, not the raw AI output.

Use Split line items to turn the extracted lines into individual item records, each assignable to a room and category.

Open the house and go to Settings. In the house details section you can upload a floorplan image or PDF.

Once uploaded, the floorplan can be viewed from the same Settings screen. Uploading a new file replaces the old one.

When an owner invites a tradie, they receive a signup link tied to their email address.

They set a password using that same email, and their account is automatically linked to the existing tradie profile — no duplicates.

They can then complete their profile (contact details, trade, portfolio photos) so they appear in the directory.

No. RenoMaster does not vet, verify, or endorse tradespeople listed in the directory — including their licensing, qualifications, or insurance.

It's the homeowner's responsibility to check these credentials (such as public liability insurance) themselves before engaging a tradie's services.

To remove a co-owner, open the house Settings and use Remove access next to their name in the Team section. To remove a tradie, use the Trades panel and choose Remove next to their name.

Removing access only breaks the link to that house — their account and the house itself are untouched, and any tasks assigned to them become unassigned.

The change is enforced on the server, so the house disappears from their dashboard immediately and they can't reach it by direct link. The primary owner of a house can't be removed.

No. By default, trades only see the specific tasks you assign to them. They can't see your total number of rooms, tasks assigned to other trades, documents you haven't attached to their task, or any other house-level information — even if they're an approved trade on your house. Access is always limited to exactly what you choose to share, task by task and trade by trade.

Each trade you add to a house has their own access settings, found on their trade profile within that house. From there you can:

Turn their overall access on or off (Grant access / Don't grant access) — this controls whether they can log in and see anything for this house at all

Turn on Share colour palettes if you want them to see the colour palette for the rooms/spaces their tasks are in

These settings are independent of each other, and you can change either one at any time — changes take effect immediately.

Yes. When you add a trade — whether picked from the directory or entered manually — you'll be asked "Do you want to share tasks and task details with [name]?" You can choose not to grant access. This lets you track their tasks for your own records without giving them a login to see anything. You can grant access later at any time.

On a trade's profile within your house, turn on Share colour palettes for this trade's rooms/spaces. Once enabled, they'll see a View colour palette option on any task assigned to them, showing the palette for that task's room or space. This applies to all of that trade's tasks in the house — you don't need to turn it on separately for each task. You can turn it off at any time, and it takes effect immediately.

No. Trades can only view a shared colour palette — there's no option for them to edit it. Only you, as the house owner, can make changes to a room's colour palette.

When you mark a task as completed, you'll be prompted to give the assigned trade a thumbs up. This step is optional — you can choose to pass and skip it entirely. If you do give a thumbs up, you'll then have the option to add a written reference (up to 150 words) and up to two photos. Adding a reference is also optional — you can save the thumbs up on its own.

No. A reference can only be added alongside a thumbs up — it's not possible to leave a written reference for a trade without also giving them a thumbs up.

On the trade directory. Each trade's profile shows their total thumbs up count, and if they have any written references, you can scroll through short previews of them underneath. If a trade hasn't received any thumbs up yet, this area is simply left empty.

No. Once submitted, a thumbs up or reference can't be edited or removed — it becomes a permanent part of the trade's record.

No. You can add a trade to a house in two ways: search for them in the directory if they're already registered on RenoMaster, or simply type in their name yourself if they're not. Adding them manually doesn't put them in the public directory — that entry is private to you and just lets you track their tasks. If you'd like that trade to be able to log in and see their tasks, you can grant them access and optionally invite them by email at any time, whether or not they're in the directory.